Returns & Exchanges

At Awaken, we want you to feel confident in every piece you wear; if your purchase isn't a perfect fit, you can return it within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.

3

Ship It Back

Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes.

4

Receive Your Refund

Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing